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How We Handle Your Account and Payment Information

When you open an account with login imperialtt and fund it via DANA, OVO, GoPay or QRIS, your data is encrypted from deposit through withdrawal.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS securedWithdrawal verification loggedAccount access controlled by you
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login imperialtt How We Handle Your Account and Payment Information
QUESTIONS ABOUT YOUR DATA

How to Contact Us About Your Privacy

Team online

Live Chat

Open the chat icon in the bottom right of your account lobby. Our team answers during your local playing hours and can walk you through how your data is stored and how to request access to your account records.

Email Support

Send a privacy request to [email protected] with your account username and the details you want clarified. We respond within 48 hours and confirm your identity before sharing any account information.

Account Settings

Go to Settings > Privacy & Security to view what data login imperialtt holds on file, download your transaction history, or request deletion of non-essential records where local law permits.

HOW WE SECURE IT

Data Protection and Account Security

Encryption

Every deposit via DANA, OVO, GoPay or QRIS is encrypted with TLS 1.2 or higher before it reaches your wallet balance. Your password is hashed, never stored as plain text. All account pages use HTTPS so no third party can intercept your session.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your game preferences and withdrawal settings. Analytics cookies track how fast the lobby loads on your device so we can speed up play in Yogyakarta, Jakarta and across Indonesia. You can disable non-essential cookies in your browser; session cookies cannot be turned off without logging out.

Data Retention

Your account data is kept for the life of your account. Transaction records are retained for seven years where local law requires it, then deleted unless you ask us to keep them longer. If you request account closure, we anonymize your data within 30 days and remove it within 12 months unless legal or regulatory reasons demand we hold it.

Withdrawal Verification

Before we send a payout to your DANA, OVO, GoPay or QRIS account, we confirm your identity by checking your email and phone number on file match your request. Large withdrawals may trigger an extra verification step. This protects your funds and prevents unauthorized transfers from your account.

Third-Party Access

Payment partners like DANA, OVO, GoPay and QRIS see your account number and transaction amount only. They do not receive your password, email or game history. Our game studios receive your username and play session length only; they see no payment or personal details.

Your Rights

You have the right to access, correct or delete your personal data where local law permits. Submit a request via [email protected] or through Settings > Privacy. We will confirm your identity before processing any changes to protect your account from unauthorized modification.

Privacy Policy FAQs

Yes. Go to Settings > Privacy & Security and select Download My Data. We'll prepare a file with your account details, all deposits and withdrawals, and game sessions. The file is encrypted and sent to your registered email within 24 hours. You can use this data to verify your records or for tax purposes.

We anonymize your data within 30 days of account closure—your name and contact details are removed, leaving only anonymized transaction records for regulatory reporting. The full record is deleted within 12 months unless local law or an ongoing investigation requires us to retain it longer.

Change your password immediately via the Forgot Password link on the login page. We'll send a reset link to your email. If you suspect unauthorized access, contact [email protected] or open live chat—our team will freeze your account, review the login history, and help you regain control within one hour.

No. Your full payment credentials are not stored. Our system stores only your account holder name and the phone number or ID linked to your wallet. When you withdraw, we send your payout request to DANA, OVO, GoPay or QRIS directly; they process the transfer using their own secure servers.

No. Our cookies only work inside login imperialtt—they cannot follow you to other sites. We use analytics cookies to measure lobby speed and game load times so we can improve performance for players in Indonesia. You can disable analytics cookies in your browser settings without affecting your ability to play.

Transaction and game history must be kept for account verification, payout records, and where local law permits, regulatory compliance. However, you can request anonymization of your historical data through Settings > Privacy. Contact support if you have specific privacy concerns about data retention.

Email [email protected] with the subject Privacy Complaint and describe your concern. We respond within 48 hours. For detailed privacy requests, use the Data Access form in Settings > Privacy & Security. If you believe your data has been mishandled, we can escalate your case to our compliance team.

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